Client Renewal Specialist Job at The Davis Companies, Lowell, MA

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  • The Davis Companies
  • Lowell, MA

Job Description

Client Renewal Specialist -Remote

Pay Rate- $40 per hour

Schedule- 8am to 5pm Monday Through Friday

Contract to Hire

Duties and Responsibilities:

  • Manage and negotiate all existing renewal contracts for the assigned territory of customer accounts. This includes executing new renewal contracts for signature by the client and focusing on long-term, multiyear renewals
  • Utilize a renewal approach and contract structure that is built to encompass long-term needs and incorporate anticipated changes in organizational strategy
  • Ensure their customers' success by coordinating internal resources across departments, presenting the best customer experience possible, and solidifying future growth of their accounts
  • Maintain renewals pipeline and activity records in corporate CRM (Salesforce.com) to keep track of renewals and provide insights into customer behavior and needs

Basic Qualifications:

  • At least 3 years of professional work experience
  • Experience with MS Excel
  • Experience with Salesforce

Preferred Qualifications:

  • Bachelor’s degree
  • 3+ years’ experience

Job Tags

Hourly pay, Contract work, Work experience placement, Monday to Friday,

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