Job Description

UX Digital Content Strategist

Russell Tobin & Associates is seeking a UX Digital Content Strategist to work with one of the largest pharmaceutical healthcare companies. This role is working a hybrid schedule in San Francisco, CA.

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Pay: $65 – 80 per hour on W2

Duration: 12 month contact, possible extension

Location: Hybrid – in South San Francisco, CA (3 days onsite, 2 remote)

Job Description:

Job Summary We're looking for a UX Content Strategist to join our Experience Design team. In this role, you'll be instrumental in shaping the voice, tone, and content strategy for our products, ensuring that every user interaction is clear, helpful, and engaging. You'll collaborate closely with designers, researchers, marketers and engineers throughout the entire product development lifecycle. You'll translate complex concepts into simple, intuitive language, helping to define our brand's personality and build trust with our users.

Requirements

• Bachelor's Degree
• 5–10 years of experience
• Must have a portfolio
• Strong problem-solving skills
• Excellent communication abilities
• Knowledge of industry best practices

Duties and Responsibilities

• Develop and implement content strategies for new and existing products. 20%
• Write and edit clear, concise, and compelling copy for user interfaces, including buttons, labels, error messages, and onboarding flows. 20%
• Conduct content audits and competitor analyses to identify opportunities for improvement. 20%
• Collaborate with UX researchers to test content and gather user feedback. 20%
• Work with our design system team to define and maintain content guidelines, including voice and tone principles. 15%
• Educate stakeholders on the value of UX writing and content strategy. 5%

Main Accountabilities & Required Qualifications

• You have a portfolio demonstrating your experience in UX writing, content strategy, or a related field.
• You're an expert in simplifying complex topics and have a knack for turning jargon into plain language.
• You understand the user-centered design process and can articulate the rationale behind your content decisions.
• You have strong communication and collaboration skills.
• You're a self-starter who's comfortable with ambiguity and can proactively identify content needs.
• You're passionate about creating great user experiences and have an appreciation for both the big picture and the smallest details.

Preferred Qualifications or Familiarity

• Experience with defining standards and contributing to a design system.
• Experience in healthcare, pharmaceutical or other regulated industries.
• Experience with Agile methodologies preferred

Must be authorized to work in the United States

Why Join?

This role offers the chance to impact financial performance, gain exposure to strong leadership principles, and grow professionally—all with competitive pay and potential for long-term engagement.

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors

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