Job Description
Customer Service Representative
Placentia, CA |
Temp-to-Hire |
$22-$28/hr (Depending on Experience)
Partnered with Vaco - your career advocate Are you a customer service professional who thrives in a fast-paced environment and loves problem-solving? Vaco is partnering with a leading client in the Placentia area to find an enthusiastic and detail-oriented
Customer Service Representative to join their growing team! This is a
temp-to-hire opportunity with long-term potential at a company making an impact in the
lifescience industry .
What You'll Be Doing:
Serve as the frontline point of contact for customer inquiries via phone and email, delivering timely and professional support.
Process and manage orders using J.D. Edwards ERP - from entry to shipment - ensuring accuracy and efficiency every step of the way.
Collaborate with internal teams and distributors to resolve issues, track order status, and ensure seamless customer experiences.
Provide product availability updates, lead times, pricing, and order confirmations to customers and channel partners.
Proactively manage backorders and work with the operations and logistics teams to meet customer expectations.
Help identify process improvements to streamline customer service operations and enhance client satisfaction.
What We're Looking For:
2+ years of customer service or order processing experience (experience in a lifescience or manufacturing environment is a plus!)
Proficiency in J.D. Edwards or similar ERP systems is highly desirable.
Excellent communication skills - both written and verbal - and a customer-first attitude .
High attention to detail, with a knack for staying organized and managing multiple priorities.
Ability to thrive in a collaborative, fast-moving work environment.
Comfortable working with data, reports, and ERP/order management tools.
Ready to bring your customer service skills to a company that values precision, teamwork, and impact? Apply today and let Vaco advocate for your success!
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
Job Tags
Local area,