Job Description

Job Title: Dispatcher

Employment Type: Perm

Pay Rate: $24.00–$25.00 per hour

Location: South St Paul

Partnered Through: LHH

Overview

We are seeking a detail-oriented and customer-focused Dispatcher to support daily logistics and customer service operations. This role plays a key part in ensuring timely and accurate order fulfillment, coordinating transportation, and maintaining inventory records. The ideal candidate will be comfortable working in a fast-paced environment and collaborating with cross-functional teams.

Key Responsibilities

• Manage incoming calls and route them to appropriate personnel
• Schedule and dispatch deliveries to meet customer service goals
• Coordinate with contract haulers and assign delivery routes
• Generate and manage pick tickets, delivery tickets, and silo tracking
• Enter orders, transfers, material receipts, and inventory counts into ERP systems (e.g., Sage MAS 500, NetSuite)
• Reconcile inventory and maintain accurate reporting
• Scan and file delivery documentation and match tickets for recordkeeping
• Provide responsive customer service and order status updates
• Process product orders via phone, fax, and email
• Collaborate with internal departments (HR, IT, Accounting) to ensure accurate record submission
• Support sales team in maximizing on-time deliveries
• Order and maintain office and safety supplies
• Assist in ordering and tracking raw and resale materials
• Maintain data logs for production and quality tracking
• Process invoices and coordinate with Accounts Payable for timely payments
• Perform other duties as assigned by the Logistics Manager or Corporate Management

Qualifications

• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong verbal and written communication skills
• Fast and accurate data entry capabilities
• Prior dispatching or customer service experience in construction materials is a plus
• Ability to follow written and verbal instructions
• Strong problem-solving and analytical skills
• Basic math skills, including percentages
• Ability to multitask and manage time effectively
• High school diploma or GED required

Benefits

• Medical, Dental, and Life Insurance
• Retirement Plans
• Paid Time Off
• Wellness Program
• Education Assistance
• Employee Assistance Program

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