Dynamics 365 CRM Business Analyst Job at Apptad Inc, Jefferson City, MO

QjR1VW9tNUpCalNQUVBFa0N4RFJ4a3o5OEE9PQ==
  • Apptad Inc
  • Jefferson City, MO

Job Description

Role Dynamics 365 CRM Business Analyst

Location Jefferson City, Missouri (Onsite)

Skills:

  • Enhance customer relationships by analyzing data, optimizing CRM system, improving business processes
  • Bridge gap between technical and business users
  • Ensure solution aligns with business requirements
  • Work with business users to understand requirements

Responsibilities:

  • Conduct Microsoft Dynamics CRM configuration changes, including Workflow, fields, page layouts, record types, custom settings, dashboards and reports
  • Ability to communicate (verbal and written) with Microsoft Dynamics business users to understand system requirements and organizational processes
  • Communicate with the users to determine problems or design requirements
  • Design, develop and maintain the overall architecture of Microsoft Dynamics CRM based applications for internal users
  • Troubleshoot problems and provide solutions
  • Conduct ongoing research on latest Microsoft Dynamics CRM technologies
  • Participate in understanding the productivity gain utilizing Microsoft Dynamics CRM technology and calculate the return on investment.
  • Review and/or prepare system documentation in accordance to the Microsoft Dynamics CRM process
  • Assist in enforcement of project deadlines, schedules, and methodologies
  • Work closely with Quality Assurance team to review testing results or issues

Qualifications:

  • Previous Microsoft Dynamics CRM experience
  • Knowledge of Power Apps or ability to learn other programming languages supported by Microsoft Dynamics 365
  • Strong communication skills with the ability to communicate with both the business community and the technical community
  • Strong analytical skills, self-motivation, and attention to detail along with an aptitude to excel in technology transformation projects
  • Ability to work with external (vendor) customers
  • Understanding of general banking operation principles, programming logic/processes, Jira, Agile methodology and querying tools
  • Team oriented and possess a continuous improvement mindset

Job Tags

Similar Jobs

Insight Global

Certified Forklift Operator Job at Insight Global

 ...JOB DESCRIPTION Insight Global is seeking a certified Forklift Operator to join our team in East Hartford. The ideal candidate will have...  ...to operate different types of forklifts (e.g., counterbalance, reach truck). Basic computer skills. Previous experience in a fast-... 

SalesFuel, Inc.

B2B Digital Marketing Specialist Job at SalesFuel, Inc.

 ...a company providing sales intelligence, marketing research, and sales training. Our B2B SaaS...  ...growth, we are looking for a B2B Digital Marketing Specialist. This position is responsible...  ...your growth. Flexibility: Hybrid or remote work. Key Responsibilities: Paid... 

Code Red Partners

Founding Security Engineer (Security Generalist) Job at Code Red Partners

 ...threat modeling new features, reviewing architecture, and proactively identifying risks before they ship (bonus if youve worked in cybersecurity research or developed fraud detection/anti-phishing systems)~ Hands-on experience with cloud security (AWS/GCP/Azure), a solid... 

Ultimate Staffing

Customer Service Representative (Temp) Job at Ultimate Staffing

 ...Job Title: Customer Service Representative (Temp) Location: Irvine, CA (On-Site) Hourly Rate: $20/hr Company Overview: Looking for a reliable and friendly Customer Service Representative to join our team. This is a temp-to-hire opportunity with the potential for... 

Total Quality Logistics

Entry Level Recruiter Job at Total Quality Logistics

 ...Develop and maintain strong relationships with your hiring managers, peers and recruiting leadership What you need: Recruiting experience preferred, but no experience required - we provide paid training and an elite mentoring program Thrive in a metrics-driven...