Job Description

Position Title: Value-Added Service Center General Manager

About EQI

EQI is fluent in doing business around the world, so our customers do not have to be. EQI sources metal castings, forgings, and fabrications from carefully selected suppliers around the globe. EQI manages every aspect of the product life-cycle -- from Product Development to Production Qualification to Logistics / Vendor Managed Inventory as well as Value Added Services -- letting its customers choose specific services and locations to meet their specific needs. The metal components we specialize in are sourced from more than two dozen carefully selected manufacturers across China, India, Vietnam and the USA. By diversifying our supply base across several manufacturers and regions and offering redundant tooling locations, EQI mitigates risks and maximizes the flexibility to shift production from one location to another. EQI ships to and from multiple ports around the world, supporting our customers with full vendor-managed inventory services at the end location.

EQI is headquartered in Spring Lake, Michigan with offices in Cambridge, Craigavon, Beijing, Hanoi, and Coimbatore.

Position Summary:

As a leading global provider of value-added, critical supply chain services for the markets we serve, we continuously reinvent ourselves but remain grounded by our core values of respect, integrity, selflessness, and excellence. The position of VAS General Manager oversees daily operations of the overall facility, including paint, assembly, freight, shipping/ receiving, returns, quality and other services as needed. This position will report to the Vice President of Warehousing & Value-Added Services and be supported by the Customer Service and Logistics team located in Spring Lake, MI and Cambridge, Canada. The General Manager will maintain an elevated level of accuracy in day-to-day operations, lead and develop the team and provide impeccable customer service to our clients.

Essential Functions:

• Establish a safety culture by following and strictly enforcing EQI’s Safety Program and local legal regulation
• Maintain environmental compliance of the facility by meeting (exceeding) local, state and federal requirements
• Responsible for profit and loss of the location
• Oversee daily operations
• Create and implement strategies for business growth
• Develop additional business opportunities to fully utilize the facility, staff, and equipment
• Ensure the facility operates at peak efficiency, with customer satisfaction being the primary goal, by establishing, monitoring, and managing operation goals
• Implement / adhere to the EQI operational systems to optimize space, equipment & resource utilization, inventory management, and COGS
• Review and prepare workflows, staffing and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met
• Create / maintain a culture of continuous improvement and employee engagement throughout all levels of the organization
• Manage staffing levels to meet operational goals
• Oversee training and management of the workforce to solve day-to-day operational issues and reach short- and long-term performance goals
• Maintain a safe and healthy work environment by following, and enforcing the standards established in the EQI Employee
• Handbook while complying with all legal regulations
• Maintain ISO yearly accreditations

Daily and Monthly Responsibilities:

• Supervise daily activities of the facility, including safety, quality assurance, inventory control, logistics, productivity, shipping, and customer service
• Oversee the team to meet customer demands and manage the flow and quality of work to maximize efficiency and minimize overtime
• Inspect equipment, tools, and machinery regularly, and oversee general maintenance as needed
• Meet regularly with functional managers to review, analyze, and develop actionable plans for productivity and efficiency

Position Requirements

• 15+ years of experience in leadership roles within manufacturing facilities
• Proven track record of managing painting and/or light manufacturing facilities
• Bachelor’s Degree in Business Management or related field from a four-year accredited college or university preferred
• Proficient knowledge in financial reporting and analysis
• Demonstrated knowledge of probability, statistical quality control and design of experiments
• Working knowledge of Six Sigma and/or Lean Tools and methodology
• Familiarity with supplier quality standards, policies and procedures
• Proficient knowledge of warehouse procedure and policy
• Demonstrated ability to investigate quality problems and to apply sound technical judgment to develop viable solutions
• Demonstrated elevated level of interpersonal skills to effectively lead, motivate and facilitate others in group situations
• Elevated level of analytical ability to assess and identify appropriate alternative courses of action for definition and resolution of problems that are unique and diverse
• Working experience in project management
• Ability to exercise independent judgment
• Ability to effectively organize and plan
• Proficient oral and written communication skills
• Experience in conducting performance evaluations
• Working knowledge of human-resource processes

Benefits and Work Environment

• EQI offers a competitive benefit package to full time employees including:
• Medical Insurance
• Dental Insurance
• Life Insurance
• Short/Long Term Disability Insurance
• Participation in a 401(k) plan that includes a company match
• Reimbursable health club membership
• Competitive vacation policy with eleven paid holidays each year (US) or other local holiday guidelines
• Industry leading base and incentive compensation (bonus) plan for exceptional employees

EQI provides a dynamic, open, and collaborative work environment where every team member is valued and rewarded for their contributions. We seek to employ highly motivated, skilled, and entrepreneurial people to continue EQI’s impressive growth over the past 10 years. “Improve Your Position.”

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