Job Description

Workplace type: On-site (Hamilton, NJ) or U.S.-based remote.

Employment type: Full-time

Schedule: Monday to Friday, 10:00 to 6:30 PM ET

Compensation: Salary TBD based on experience. Benefits include medical, dental, vision, and PTO

About the job

Micronetbd helps brands deliver real results on Specright and Salesforce for packaging and supply chain teams. In this role you will be responsible for collecting customer requirements, designing, and implementing Specification Data Management solutions of customer accounts. 

You will collaborate with our customers while providing best practice recommendations, developing solution designs and ensuring success of their implementation. You will also work closely with our sales and architecture teams, and collaborate with the Specright team to ensure client satisfaction and successful implementations. 

What you will do

• Responsible for the requirement creation and solution design of customer solutions and ensuring implementation success for projects in varying business size, including enterprise.
• Define and document solution design, user stories and requirements inclusive of configuration, custom development and data migration
• Work with the Project Manager and Architecture team to define a scope and deliverables for a successful implementation
• Consult, lead, and guide customers with best practices to support customers in business transformation and process optimization as part of a Specright implementation
• Help customers transform their business with SDM technology
• Configure objects, layouts, and workflows in Specright with Salesforce.com admin functions
• Perform quality assessments against requirements and acceptance criteria
• Assist with data imports, quality checks, and verification of client data
• Work one-on-one with clients in the following industries: beauty and cosmetics, consumer goods, packaging, food & beverage, wine & spirits, automotive, and chemicals
• Train and mentor new members within the team, for product and industry best practice
• Conduct weekly technical training and/or mentorship for the team

What you bring

• 3+ years of technical experience required (or equivalent) within manufacturing, HLS, or hi-tech
• Salesforce.com admin experience required
• Software configuration and/or development experience
• Experience developing Business Requirements Documentation, data mapping, process flow diagrams, data models, configuration and deployment
• Experience with SaaS hybrid implementation methodology

Preferred Qualifications

• Ability to present to C-level executives and leadership
• Industry experience in HLS, Consumer Goods, Food & Beverage, Packaging or Supply Chain highly preferred
• Customer oriented and phenomenal at building client and project team relationships
• Having Specright experience is a huge plus

Soft Skills

• Be an active learner
• Ability to communicate in business terms with customer and technical terms with implementation teams
• The desire to dive head first into new technology and provide recommendations of other technologies to help solve customer business challenges
• Able to manage multiple projects at once
• Fast learner, team player, can-do attitude, highly organized, execution-oriented
• Strong attention to detail
• Highly accountable to deliver tasks on time or early
• Thrives in tackling challenges and able to identify possible solutions

How to apply

Apply here on LinkedIn or email hrteam@micronetbd.org with a short note about one process you improved in packaging, supply chain, or procurement and the result.

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