Job Description

Legal Receptionist - Front Desk

Long Island Law firm

$45,000-$50,000 Base Salary

Client is seeking a professional and client-focused Legal Receptionist to be the first point of contact for clients and visitors. The ideal candidate thrives in a fast-paced environment, maintains a friendly and empathetic demeanor, and provides outstanding customer service in the face of high-stress scenarios. This role involves handling a high volume of calls, greeting clients, and supporting daily office operations to ensure a positive client experience.

Responsibilities:

• Answer, screen, and route high-volume phone calls professionally.
• Greet clients and visitors, ensuring a welcoming first impression.
• Complete quick intakes and open matters in case management software.
• Handle messages, mail, faxes, and office supply management.
• Assess and respond to client needs, resolving concerns effectively.
• Assist with routine projects, including FedEx shipments and client gift baskets.
• Support operations to maintain smooth daily office functioning.

Qualifications:

• Minimum 6 months year of experience as a receptionist.
• Bilingual (Spanish) is a plus.
• Strong customer service skills and professional demeanor.
• Excellent interpersonal and communication skills.
• Highly organized and detail-oriented.
• Ability to maintain composure and professionalism in high-pressure situations.
• Team-oriented with ability to collaborate effectively across departments.

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