Job Description

Must be  be open to working from either Malvern, PA or Charlotte, NC, with a 3-day onsite.

Job Title: Microsoft Dynamics CRM Developer

Employment Type: Contract (Full-time)

Industry: Information Technology and Services

Experience Level: Mid-Senior (7+ years)

Education Required: Bachelor’s degree

Position Overview:

A high-impact IT team is seeking a Microsoft Dynamics CRM Developer with strong technical and functional knowledge of Dynamics 365 and enterprise integrations. This role involves working closely with business stakeholders and technical teams to develop scalable, secure, and high-performing CRM solutions. Candidates must be experienced with both on-prem and online implementations, integrations, and advanced customization.

Key Responsibilities:

• Collaborate with business and technical teams to gather requirements and perform gap/fit analysis

• Design and configure scalable solutions within Dynamics CRM

• Customize CRM workflows, business process flows, plugins, and web resources

• Develop integrations with third-party systems (ERP, SharePoint, Outlook, O365, etc.)

• Perform data migrations using tools like Scribe or SSIS

• Develop reports using SSRS and manage CRM dashboards and OOB/custom reporting

• Participate in Agile development processes (Scrum/Kanban), contributing to sprint planning and daily standups

• Lead or contribute to high-level design sessions and advise on CRM best practices

• Ensure compliance with deployment standards and CRM security models
  

Requirements

Required Skills & Experience:

• 4+ years of experience in Microsoft Dynamics CRM (Dynamics 365 preferred)

• 8+ years total IT experience

• Strong experience with CRM configuration, customization, Web API, and JavaScript (OData/REST)

• Deep understanding of CRM entities, workflows, plugins, and business rules

• Familiarity with Outlook/SharePoint integrations, O365 administration, and Active Directory synchronization

• Experience integrating CRM with external systems using REST/SOAP web services and messaging platforms (e.g., NServiceBus)

• Strong .NET background, including WCF, SSIS, SSRS, and SQL Server

• Proficient in deployment processes and environment management

• Previous experience working on at least two full lifecycle CRM implementations

• Knowledge of Agile development and working within cross-functional teams

• Strong communication, collaboration, and problem-solving skills

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