Mobility Specialist Job at Robert Half, Marysville, OH

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  • Robert Half
  • Marysville, OH

Job Description

We are seeking a highly motivated and customer-focused Mobility Support Tier 1 Service Desk Tech to join our dynamic IT support team.

Location: Onsite in Marysville, OH

Pay: $21/hr W2

Duration: Long-term contract

W2 ONLY - No C2C or Sponsorship available

Responsibilities:

  • Assist clients with their cellular and Wi-Fi only mobility support questions
  • Provide technical support and assist clients with configuring mobile iPhones / iPads to corporate enterprise systems (phone activations and swaps, iPad activations and swaps, and basic how-to questions.)
  • Ability to troubleshoot common end-user questions on iOS or mobile device setup related questions
  • Familiarity with Apple Products and able to support questions related to Apple mobile hardware
  • Assist and Train clients with understanding their cost related to mobile devices and client’s operations (On-site training)
  • Ability to assist clients with understanding of Policy related to mobile phones (On-site training)
  • Maintain worklog or ticketing system information as it relates to service requests received
  • Perform other duties including assisting with network connectivity, synchronization, maintenance, etc. as it relates to mobile devices and client's needs

Job Tags

Visa sponsorship,

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