Job Description

General Summary

Responsible for processing homebuilder order for installation of flooring, writing order in JDE, scheduling material for order based on builders’ installation schedule, acting as liaison between branches and builder on installation.

Essential Job Functions

1. Perform accurate and timely entry of homebuilder order into JDE order processing system.
2. Translate multiple customer order formats into a standard format for order entry.
3. Monitor and track homebuilders schedule to ensure on time schedule of flooring material and installation.
4. Track status of house to ensure that all potential questions, issues, etc. are resolved and all material is on hand in advance of the builder’s requested installation date.
5. Communicate essential information back to builder and external branch personnel.
6. Navigate homebuilder portals to identify and process all change order requests timely.
7. Work with branch personnel to handle pre-closing repair issues, such as punch-out repairs, material shortfalls, claims on defective material, etc.
8. Respond to all homebuilder and internal inquiries in a timely fashion.
9. Assist/support all other departments, be it accounting, procurement, customer service, or branches as needed.

Knowledge, Skills, and Abilities

1. Prior experience in an ERP system preferred.
2. Proficient with Microsoft Office software.
3. Intermediate math skills.
4. Able to manage multiple projects and present a high level of organization while meeting all mandatory deadlines.
5. Detail-oriented, self-starter, ability to work independently.
6. Must be able to understand change orders as needed.
7. Must possess a high degree of logical reasoning ability.
8. Thorough knowledge of all types of floor covering materials preferred but not required.

Education and Experience

1. Minimum two years of experience in an administrative role
2. Prefer prior order entry experience in the construction or building materials supply industry.

Other Requirements

1. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.
2. Proficiency in Microsoft Office, specifically Excel required.
3. Fundamental mathematic comprehension required.
4. Familiarity with Oracle or JD Edwards software a plus.
5. Ability to multi-task is required.
6. Travel required: none

Any offer of employment is contingent upon pre-employment drug screen and criminal background check.

This job description is intended to provide an overview of the work to be performed and the qualifications for success and cannot be construed as an employment contract. Any statements made in this job description are subject to change at the discretion of Italian Terrazzo & Tile Co. of Brevard, LLC.

Italian Terrazzo & Tile Co. of Brevard, LLC is an Equal Opportunity Employer and makes employment decisions without regard to race, color, sex, national origin, age, religion, physical or mental disability, military status, or any other protected class.

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