Job Description

Receptionist

Wilmington, DE (Onsite)

4 Month (Temp to perm)

M-F 8AM-5PM

Description:

This role supports daily operations within a legal environment, including mail, copy/print, fax, scanning, local court runs, and back-up reception. Position requires professionalism, strong customer service, and the ability to handle sensitive, time-critical legal documents. Parking provided.

Responsibilities

• Supervise day-to-day site operations; run shifts independently.
• Perform mail, copy/print, fax, scanning, and document services.
• Handle highly sensitive and confidential legal documents with accuracy.
• Conduct local court runs by walking to nearby locations; perform occasional driving for mail drop-off.
• Provide reception back-up and interact professionally with legal secretaries, paralegals, project managers, associates, and partners.
• Support processes such as closing binders, depositions, court deliveries, and trial preparation scheduling for equipment, labor, and supplies.
• Apply chargeback knowledge (e.g., Copitrak, Equitrak) for work, supplies, and client billing.
• Implement and maintain client Service Excellence standards.
• Ensure workflow efficiency, job scheduling accuracy, quality control, and audit/deadline compliance.
• Monitor and correct time clock punches; assist in achieving shift profitability through proper use of materials and supplies.
• Train staff on workflow and machine operations as needed.
• Communicate professionally with customers; resolve contract-related issues and support sales with pricing/order/invoicing questions.
• Maintain positive internal working relationships and support performance management processes.
• Complete site reports accurately; assist with month-end reporting in the Site Manager’s absence.
• Perform other assigned duties.

Requirements

• High school diploma or GED.
• 2+ years of related experience; legal industry experience strongly preferred.
• Copy/print production experience required.
• Ability to walk for court runs, stand for extended periods, and lift up to 50 lbs.
• Strong organizational and goal-setting abilities.
• Ability to operate advanced office equipment and stay updated on technology.
• Professional, polished appearance suitable for reception coverage.
• Strong communication skills and ability to work under tight deadlines and pressure.

Job Tags

Similar Jobs