Job Description

JOB SUMMARY: Responsible for supporting the NCL Revenue Management Department by analyzing a new data ecosystem, understanding table structures, KPI mappings, and data relationships. Document key metrics, ensure data integrity, and identify optimization opportunities. Create reports, automate manual tasks, and support forecasting and budgeting. Collaborate with external teams to enhance the data ecosystem, define best practices, and maintain seamless data integration and governance.

DUTIES & RESPONSIBILITIES:

• Analyze new data system ecosystem to understand table structures, relationships, and KPI mappings.
• Document data flows, metric calculations, and dependencies across systems.
• Conduct rigorous data quality assurance (QA) checks to ensure accuracy and consistency.
• Identify and troubleshoot data inconsistencies across sources, working with stakeholders to resolve issues.
• Write and maintain SQL views that support stakeholder reports and dashboards.
• Build, maintain, and enhance Business Objects reports for stakeholders.
• Create advanced analytics solutions, tools, and dashboards from complex and disparate data sets.
• Design meaningful data visualizations and interactive dashboards using Tableau.
• Define and document processes and best practices.
• Collaborate with external departments to resolve data-related questions and issues.
• Organize, plan, and execute individual projects and assignments.
• Perform other job-related functions as assigned.

QUALIFICATIONS

DEGREE TYPE: Bachelor's Degree

FIELD(S) OF STUDY: Data Analytics, Revenue Management, Engineering, Mathematics, Computer Science, Business Administration, or related field.

EXPERIENCE:

• Minimum of 2 years of work experience in reporting, analytics, business intelligence, data science or similar field is required.
• Minimum 2 years of SQL experience.
• Experience working with ETL processes involving complex data is strongly preferred.
• Experience in the travel and hospitality industry is preferred but not required.

COMPETENCIES/SKILLS:

• Proficient in SQL with experience querying and analyzing complex datasets.
• Skilled in creating reports using Business Objects.
• Experienced in data quality assurance (QA) with a strong interest in troubleshooting and debugging data issues.
• Outstanding written and verbal communication skills for effective interaction with various stakeholders within and outside Revenue Management.
• Ability to manage multiple priorities and deadlines in a fast-paced and changing environment.
• Self-motivated, quality-oriented, delivery-oriented, and able to self-prioritize work.
• Passionate about Data Analytics with a strong desire to grow and advance in the field.

To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.

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