I. Job Summary
The key objective of this position is to be responsible for the merchandise, to provide sales support, excellent customer service, administrative and Salon support to the Sales Executives, clients, Vault Operations Manager, Retail Operations Manager, Retail Support Manager and the Vice President of US Retail.
II. Key Duties, Responsibilities and Accountabilities
Merchandise Responsibilities
•Set up jewelry in the morning and take it down in the evening.
•Conduct daily morning and evening jewelry inventory counts.
•Ensure vitrines are closed and locked and track the movement of keys.
•Document all movement of jewelry in vitrines and report count changes to Vault Operations Manager.
•Ensure all jewelry in vitrines are displayed properly; tagged, cleaned, polished, on correct form and in working order.
•Understand repair, move, transfer and memo processes.
•Courier jewelry between salon, Jewelry Division offices and the workshop.
Direct Sales Support
•On call at all times to assist Sales Executives with clients.
•Transporting jewelry to and from the vault.
•Modeling jewelry.
•Monitor and track jewelry being shown by the Sales Executives.
•Assist with having jewelry cleaned and minor repairs performed.
•Have a complete working knowledge of GEM:
•Responsible for executing GEM stock searches and printing proper documentation.
•Proper knowledge of jewelry and watch inventory and how to search for these items in GEM efficiently.
•Maintain correct client information and update in GEM as changes are received.
•Responsible for GEM sales invoicing, daily sales log, tracking and forecasting.
Customer Service
•Provide refreshments.
•Handle client telephone requests.
•Escort clients throughout the building.
•Respect the client's privacy and keep all client information confidential.
•Be available to honor any reasonable customer service request.
Administrative Duties
•Follow Daily Checklist for opening and closing duties.
•Prepare retail replacement valuations.
•Answer telephones, monitor voicemails and take messages.
•Administer client correspondence.
•Ensure all salon offices are stocked with necessary office supplies, catalogues, forms and stationary.
•Prepare and process jewelry shipment requests with thorough documentation.
•Maintain advertising and editorial information board.
•Maintain client mailing lists.
•Maintain events calendar and report ROI to Marketing.
•Assist with business related errands.
#128269; Now Hiring: Logistics Supervisor #128205; Location: Lubbock, TX #128188; Type: Contract-to-Hire (Potential for Direct Hire)#128176; Pay: $24$35/hour (Based on Experience)#128338; Schedule: MondayFriday, 7:00 AM 5:30 PM #128197;...
...contractor committed to excellence, quality, and safety on every project. We are seeking an experienced, dedicated, and driven EH&S Director to join our team of professionals working on big and exciting masonry commercial construction projects. General...
...Responsibilities Under the direction of the PI (Principal Investigator) site management team, clinical research coordinator, research assistants may be responsible for any/all of the following: Clinical trial protocol knowledge and study Participant recruitment...
...years experience in Operations, Engineering, Maintenance or Work Management. Other qualifications/skills: Minimum 6 years nuclear power plant experience in: Operations, Engineering, Maintenance, Work Management or equivalent Naval Nuclear experience Minimum...
Job Description: Strong 5G SA Core N/W Architecture & Call flow - Strong Cloud N/w and Kubernetes - Strong Nokia SDL and/or One-NDS Experience - Strong Nokia SDL/One-NDS Deployment& Integration Prepare the installation MOP & deployment artefacts for application...