ZIO is currently seeking an enthusiastic leader to oversee our service and support department.
This role touches all our clients and departments and is critical to our clients and to the organization.
We’re looking for a detailed-oriented service manager to manage our support department and oversee customer service interactions, invoicing, and scheduling. The service manager’s responsibilities include the highest level of client service, developing lasting relationships, and managing the support team members. The service manager maintains a strong work knowledge of all industry practices as well as the company’s products and services.
Sophisticated Technology – Simplified! This describes ZIO and the building technologies we deliver. To accomplish this, we all work as a team, and everyone is dedicated to quality of the highest level.
How to apply:
Step 1: Apply with your cover letter and resume telling us why this role excites you
Step 2: Complete and submit Predictive Index (PI) -
or make sure to check your spam email inbox!
Step 3: Selected candidates will go through a structured interview process starting with a phone screening, and moving through 1 to 2 in person interviews with the team
Step 4: Weekly communications will be sent for updates, and next steps. **Please note, that the entire process from application-to-start-date typically takes 1-2 months depending on the candidate and the roll.
Work Activities and Duties
The various functions include but are not limited to the following activities:
Competencies and Qualifications
The Service Manager should possess the following knowledge, skills, abilities, and characteristics to be successful in this job:
ZIO believes that the key to keeping great talent is treating them well. We realize it isn’t all about the money. Some of the benefits we offer:
If you believe your work is a personal reflection of yourself, strive for success in everything you do, and you have a passion for constant learning then you should apply now. ZIO is going places and we need great people like you to get there.
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