Job Description

We're seeking a seasoned Global Travel Sourcing and Operations Manager to lead and optimize our organization's end-to-end travel program. This critical role focuses on driving operational excellence, strategic sourcing, and strong stakeholder engagement within our fast-paced, global travel operations.

About the Role

This is an exceptional opportunity to lead the strategic direction and operational excellence of our global travel program.

• Start Date: ASAP - July 2025
• Duration: 12 month W2 consulting role offering an hourly rate plus benefits
• Location: Work remotely from the United States

Responsibilities

• Lead & Optimize Travel Program: Oversee all facets of our global travel program, including KPI management, data analysis, and strategic decision-making to ensure a competitive, simple, and engaging traveler experience. Act as the subject matter expert on market dynamics and regulatory frameworks.
• Drive Strategic Sourcing & Operations: Manage key relationships with travel management companies (TMCs) and other vendors. Implement technology solutions, negotiate supplier agreements, and drive cost savings and program improvements through effective policy enforcement and demand management.
• Provide Operational Support: Offer direct support to travelers, resolve issues, and ensure current training materials are accessible. Assist during crisis events and manage VIP traveler satisfaction.
• Ensure Compliance & Savings: Monitor travel policy adherence, identify savings opportunities, and implement strategies to optimize traveler behavior and reduce costs across all spend categories.
• Analytics & Reporting: Analyze travel data to identify trends, ensure compliance, and provide strategic insights to leadership for continuous program improvement.
• Enhance Traveler Experience: Optimize the entire traveler journey, from booking to expense reporting, with a focus on user experience, sustainability, and duty of care.

Qualifications

• Bachelor's degree in Business Administration, Travel Management, or a related field.
• 8+ years of experience in travel management, sourcing, and operations.
• Strong knowledge of travel industry dynamics, regulatory frameworks, and supplier management.
• Proficiency in travel management tools and technologies.

Soft Skills

• Excellent analytical, negotiation, and communication skills.
• Ability to work effectively with cross-functional teams and stakeholders at all levels.

Preferred Skills

• Experience with remote-first or distributed workforces.
• Familiarity with sustainability and carbon reporting in business travel.
• Knowledge of emerging tech solutions (e.g., NDC content, integrated HRIS).

If you possess the required expertise and share our passion for delivering an outstanding traveler experience, we encourage you to apply today!

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