Warehouse Manager Job at JD.COM, Fontana, CA

QVlpVXIyaFBCRGFLUWZVbEJCZlJ4MG41OFE9PQ==
  • JD.COM
  • Fontana, CA

Job Description

Job Title: 3PL Warehouse Manager

Location: Fontana, CA

Job Type: Full-time

About the Role

As a 3PL Warehouse Manager at JD Logistics, you will lead the end-to-end operations of our fulfillment center. This role is critical in driving operational excellence, managing high-volume order fulfillment, and ensuring superior service to our clients. You will oversee inbound and outbound logistics, inventory accuracy, labor planning, compliance, and cost control — all within a fast-paced, technology-driven warehouse environment.

Key Responsibilities

Operational Leadership:

Design and execute warehouse workflows, optimize layout planning, and establish KPIs to meet performance targets and client SLAs.

Team & Resource Management:

Manage, train, and motivate warehouse staff. Oversee labor planning, shift scheduling, and staffing based on volume trends and business needs.

Process Standardization:

Implement and refine SOPs to drive consistency, improve quality, reduce errors, and support continuous improvement initiatives.

Inventory & Quality Control:

Ensure accurate inventory tracking and reconciliation, minimize shrinkage, and maintain product quality through robust QC processes.

Inbound & Outbound Execution:

Supervise the receipt, put-away, picking, packing, and shipping of goods, ensuring all activities are completed safely and on time.

Customer & Stakeholder Communication:

Act as the point of contact for client operations teams. Address concerns, resolve complaints, and ensure a high level of satisfaction.

Data & Performance Reporting:

Monitor and analyze operational metrics, generate weekly/monthly performance reports, and develop actionable insights to improve efficiency.

Compliance & Safety:

Uphold all safety standards, ensure regulatory compliance, and champion a culture of safety across the warehouse.

Qualifications

- Bachelor's degree in Supply Chain, Logistics, Business, or related field

- 5+ years of progressive experience in 3PL or warehouse operations, including team management

- Strong knowledge of warehouse systems (WMS/OMS) and operational KPIs

- Experience in process design, warehouse planning, and cost control

- Excellent problem-solving, communication, and leadership skills

- Ability to analyze data and translate findings into operational improvements

- Bilingual in Mandarin is a must

Preferred Qualifications

- Prior experience with high-volume e-commerce fulfillment

- Background in both manual and automated warehouse environments

- Familiarity with lean methodologies and continuous improvement frameworks

- Ability to thrive in a fast-paced, deadline-driven environment

Job Tags

Full time, Shift work,

Similar Jobs

Millennium Building Solutions Inc

Executive Sales Representative - for Commercial Cleaning (On-Site in Norristown, PA) Job at Millennium Building Solutions Inc

Job post summary Date posted: September 23, 2025 Pay: From $20.00 per hour Job description: Millennium Building Solutions, a leading commercial and post-construction cleaning company in the region, is seeking aBilingual Sales Representativeto join our office...

Chadwell Supply

Category Manager Job at Chadwell Supply

 ...National Apartment Association's 2025 Top Employer in the Supplier Category. Benefits that drive themselves Competitive Salary $70-$8...  ...areas throughout the US. We are currently seeking a Category Manager to keep up with our growth.The Category Manager manages... 

Anchor Construction

Talent Acquisition Specialist Job at Anchor Construction

 ...commitment to core values and a positive work environment. Every project is unique, and...  ...operations teams, and external recruitment agencies or trade schools. Qualifications:...  ...Paid Time Off, Flex Time (Work From Home), Paid Holidays, Paid Bereavement Leave,... 

Gage Diamonds

Marketing & Operations Assistant Job at Gage Diamonds

 ...People Magazine, Gage Diamonds continuously challenges industry norms. Role Description This is an entry level position . Were looking for a versatile Marketing & Operations Assistant to join our team. This role is ideal for someone with strong writing skills... 

Petco

Grooming Salon Manager Job at Petco

 ...good for Petco. Your Petco Grooming Career As a Grooming Salon Leader at Petco, you will lead salon operations and salon team members...  ...The Grooming Salon Leaders primary purpose is to lead and manage grooming salon operations and grooming salon team members. The Grooming...