EPIC Operational Support Engineer - Remote work Job at Technogen, Inc., Louisville, KY

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  • Technogen, Inc.
  • Louisville, KY

Job Description

Role: EPIC Ops Support Engineer

Location: Louisville, KY (Permanent remote work accepted from anywhere in US; however we’d prefer EST and CST based resources)

(for 7+ years experienced candidates) and $56/hour (for 5-7 years experienced candidates)

Responsibilities:

o Carry out day-to-day EPIC operations, provide triaging and incident resolution. Will interface with Epic & Rackspace technical support services.

o Manage Member Eligibility Loads into Epic. Maintenance of Claims and Provider data loads.

o Analyze and resolve provider onboarding issues

o Work on EPIC interfaces and data exchange issues which includes both API and SFTP data exchange

o Maintain and load de-identified test membership data into HEPPI in accordance with Humana enterprise standards.

Required Skills:

• Minimum 5 years of EPIC operations support experience

• Epic Bridges

• Epic Chronicles

• Epic Workbench Reporting

• Excellent Communication Skills - working with both business partners and provider community

• Strong Analytical skills

• SQL skills

Desired Skills:

• EPIC certification

• Epic Payer Platform Experience

• Epic Tapestry Knowledge

Job Tags

Permanent employment,

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