Job Description

Job Title: Office Receptionist (Onsite)

Location: Mountain View, CA

Duration: 09 months

Job Description:

This onsite role supports a fast-moving, high-growth environment where operational agility, data accuracy, and consistent service delivery are non-negotiable. The position requires strong attention to detail, comfort with frequent change, and the ability to manage day-to-day workplace operations seamlessly.

Team & Environment

• Part of a global Workplace team responsible for employee experience and facilities operations.
• Serves as the first point of contact for visitors, employees, and new hires, ensuring a professional and welcoming experience.
• May participate in or support company meetings, events, and cross-functional activities.

Key Responsibilities

• Manage badging and access control.
• Coordinate workplace support tickets.
• Deliver workplace experience services that promote well-being, productivity, and operational effectiveness.
• Support community programs, food & beverage services, transportation programs, and pet-friendly initiatives.
• Oversee shipping/receiving activities and manage office supply inventory.
• Sort, scan, and distribute daily mail to designated points of contact.
• Provide full reception coverage.
• Administer daily and quarterly parking pass processes.

Candidate Expectations

• Contribute to team and company events; may assist in dual roles during activities.
• Monitor internal messaging channels for assigned locations.
• Manage janitorial and maintenance requests or escalate to appropriate partners as needed.

Preferred Qualifications

• Strong interpersonal presence; enjoys and excels at people-facing interactions.
• Ability to think quickly, troubleshoot issues, and maintain composure under pressure.
• Clear, effective communicator capable of coordinating with internal stakeholders and event points of contact.
• Comfortable engaging with vendors, delivery personnel, and employees daily.
• Proven multitasking capability and operational discipline.
• Proficiency with workplace and administrative tools including G Suite, email, Zoom, Jira ticketing systems, Brivo (or similar) access software, FedEx processes, and general mail handling.
• Willingness to work occasional overtime with advance notice.

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